New Client Special: $25 Off Your First Exam*
*Mention this offer at checkout to redeem. Must be a new client to VetXpress. Discount applies to the wellness or sick exam fee only and does not apply to emergency visits. Limit one per household. Not redeemable for cash.

Urgent Care Available
$110 exam fee applies

veterinary services

Pet Urgent Care in Colonial Heights, VA

Book Appointment
VetXpress Services

Urgent Care Services

Our team is here for you and your pet when you need us most.

When something feels off with your pet, you shouldn’t have to wait days for an appointment — or rush straight to the emergency hospital. Our urgent care services provide timely medical attention for non-life-threatening concerns, giving you peace of mind when your pet needs to be seen quickly.

We offer same-day urgent care appointments and welcome walk-ins, so you can get answers and relief without unnecessary delays. From vomiting and diarrhea to limping, minor injuries, or sudden behavioral changes, our team is here to assess the issue, provide treatment, and help your pet start feeling better as soon as possible.

cat sitting on the table

When to Seek Urgent Care for Your Pet

You may want to schedule an urgent care appointment if your pet is experiencing:

  • Urinary issues (straining, urinating blood)
  • Toxin or foreign body ingestion
  • Bite wounds
  • Parasite concerns (fleas, mites, sudden itching)
  • Ear or eye infections (redness, discharge, squinting, head shaking)
  • Significant behavioral changes
  • Coughing or sneezing
  • Dehydration or excessive drinking
  • Diarrhea or vomiting
  • Cuts, abrasions, or abscesses
  • Mild lameness, pain, or limping
  • Rash, hives, or facial swelling
  • Scooting
  • Overgrown or broken nails

If your pet is experiencing life-threatening emergency such as severe difficulty breathing, collapse, seizures, or major trauma, call our clinic immediately. During our regular hours, our medical team is equipped to provide emergency lifesaving treatment.

If you’re unsure whether your pet’s symptoms require immediate attention, give us a call at (804) 518-8541. One of our registered veterinary technicians will walk you through what’s happening and help you determine the safest next steps for your pet’s health and comfort.

Urgent Care FAQs

What’s the difference between an urgent care visit and an emergency?
K
L

Urgent care is for medical concerns that require prompt attention but are not life-threatening. An office hours emergency involves life-threatening conditions that require immediate medical care for survival.

Examples of life-threatening emergencies include:

  • Being hit by a car
  • Severe difficulty breathing
  • Inability to urinate
  • Excessive or uncontrolled bleeding
  • Abdominal bloating
  • Collapse or seizures

Is vetXpress equipped to handle life-threatening emergencies during regular hours?
K
L

Yes. During our regular business hours, our medical team is equipped to provide emergency and lifesaving care. If your pet is experiencing a life-threatening medical concern, please call our clinic immediately at (804) 518-8541 so we can prepare for your arrival.

What if my pet needs hospitalization or surgery during the visit?
K
L
Our doctor will discuss all recommended treatment options with you and review next steps. In some cases, specialty surgery or 24-hour monitoring may be required. If that level of care is needed, we will coordinate a transfer to a trusted specialty or emergency hospital.
Can I drop my pet off for an urgent care visit?
K
L
We offer a limited number of drop-off appointments each day. If you’re interested in a drop-off option, please call our office to check availability and review drop-off instructions.
What payment options do you accept?
K
L
We do not offer in-house payment plans. We accept major credit cards, checks, cash, CareCredit. Our team will review all treatment estimates with you before proceeding.
How do I schedule an urgent care appointment?
K
L
If your pet has a non-life-threatening medical concern, please call our office to check same-day urgent care availability. We also accept walk-ins; however, calling ahead helps us better prepare for your pet’s arrival.
Do you offer urgent care after business hours?
K
L
We do not offer urgent care services outside of our regular business hours. If your pet requires medical attention when we are closed, please contact a local urgent care or emergency facility.