payment methods
Payment Options
Learn more about the payment options we accept.
VetXpress Payment Options
At VetXpress, we accept a variety of payment methods, including all major credit cards (Visa, Mastercard, American Express, Discover), cash, CareCredit and Pumpkin.
We accept checks only from established clients. All fees are due at the time services are rendered.
If your pet is being dropped off for an appointment, we require an 60% deposit during check in and the remained to be paid upon release of you pet from the hospital.
Credit Cards
Cash
CareCredit
Trupanion
Pumpkin Pet Insurance
Trupanion
For our clients who are Trupanion members, we are now able to accept direct payments. This means that Trupanion can pay us directly for their portion of the invoice at checkout, and members leave paying only their portion. That’s right! No more waiting for reimbursement.
We believe that medical insurance for pets is an important part of pet ownership. If your pet is not currently insured, we recommend researching coverage options so that you can budget for new, unexpected illnesses and injuries.
CareCredit
When unexpected illness strikes a pet, unexpected expense strikes as well. VetXpress understands this and is able to make special financing options available* through the CareCredit credit card. If approved, you can select from available financing options that allow you to pay over time for care.* You can see if you prequalify at: https://www.carecredit.com/go/346HSR/.
Highlights of CareCredit:
- No interest if paid in full within 6 months**
- On qualifying purchases of $200 or more with your CareCredit credit card. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within the promotional period. Minimum monthly payments required.
- See if you prequalify with no impact to your credit score
- Immediate credit decision
- No annual fee***
*Subject to credit approval. Minimum monthly payments required. See carecredit.com for details.
**No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promotional period ends, to the promo balance. For New Accounts as of 5/30/24: Purchase APR 32.99%. Penalty APR 39.99%. Minimum Interest Charge $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
***See Rates and Fees for details.
Pumpkin
Protect your pet with Pumpkin Pet Insurance, featuring premium coverage plus a 24/7 urgent pay service. PumpkinNow™ pays you in minutes for eligible care – even before you leave the vet – so it’s easier to afford critical care. Learn more about all Pumpkin has to offer.